Question 1

Do you offer cleaning for commercial spaces or offices?

Accepted Answer

Yes, we offer office and commercial cleaning services for businesses in Austin, TX, and surrounding areas. Whether it’s regular maintenance or a deep clean, we tailor our services to meet your business’s needs.

Question 2

What areas do you serve?

Accepted Answer

We serve Austin, Round Rock, Georgetown, Hutto, and Pflugerville, TX and surrounding cities.

Question 3

What’s included in a standard cleaning?

Accepted Answer

A standard cleaning typically includes dusting, vacuuming, sweeping, mopping, wiping surfaces, cleaning bathrooms, and kitchen areas. We can tailor it to your needs.

Question 4

Do you provide your own cleaning supplies?

Accepted Answer

Yes! We bring all necessary supplies and equipment. We also offer eco-friendly or scent-free products upon request to ensure a safe and healthy environment for your home.

Question 5

Do you offer cleaning services for Airbnb or vacation rentals?

Accepted Answer

Absolutely! We offer fast, reliable turnover services to keep your rental spotless and guest-ready. Contact us to schedule a service.

Question 6

What if I need to cancel or reschedule?

Accepted Answer

No problem! We just ask for at least 24 hours’ notice so we can adjust our schedule.

Question 7

What are your cleaning service rates?

Accepted Answer

Our rates depend on the size of your home or office, the type of cleaning, and how often you need it. Contact us at cloudcleanexperience@gmail.com or call 512-486-0448 for a free customized quote.

Question 8

Do you clean behind appliances?

Accepted Answer

Yes, upon request! We’ll move refrigerators, stoves, and washers/dryers to clean underneath and behind, as long as it’s safe to do so. At additional cost.

Question 9

How long does a move-out cleaning usually take?

Accepted Answer

It depends on the size and condition of the home, but most move-out cleans take 4 to 8 hours. Larger or heavily used spaces may take longer — we’ll give you a time estimate when you book.

Question 10

Can I get a cleaning receipt for my landlord or property manager?

Accepted Answer

Absolutely. We’ll email you a detailed invoice and can also include any special notes or service details your landlord may require for move-out documentation.

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